For tenants
If you think you have bed bugs
Start here. None of it costs anything, and none of it needs a call.
Do first
Slow down. The fastest way to spread them is to move things around in a panic.
Don't spray or bomb anything
Don't throw out furniture yet
Bag laundry before you carry it
Tell your manager in writing
Then
Get a look, in writing, before anyone decides what to do.
Book an inspection
Keep the report
Give a copy to your manager
Ask what the lease says
Who pays
We write the report. We don't decide who pays.
Who pays depends on your lease and the city's rules, and we are not lawyers. What we can do is write the report so it is clear: which rooms, what the dog did, what we saw and what comes next.
You can hand it to your manager as it is.
Clear enough to forward
Plain words, one line per room.
Only to you
The report goes to the contact you name.
Ask for an inspection
Ask for an inspection
Tell us who should be told. We write back in business hours.