The visit
What a visit is like
Short, plain and the same every time. This is what to do before, what happens while we are there, and what follows.
Before we come
Leave the room as it is. Treating first can move the problem, and it makes the inspection harder to read.
Don't spray or bomb anything
Leave beds and furniture where they are
Keep pets in another room
Tell us who has the keys
While we are there
About as long as it takes to walk each room twice. You can stay or step out.
Juno works room by room
We check every alert by eye
We photograph what we find
We never discuss it in a hallway
After we leave
Don't move anything out of the rooms we flag until the report says how to.
Bag laundry before you carry it
Keep furniture in place
Read the report with whoever treats
Book the re-check
The dog
What Juno does in a room
Juno works along baseboards, bed frames, headboards and seams, in short sessions, and rests between rooms. When she alerts, she sits. She doesn't touch anything, and she doesn't make the decision.
That part is Wilhelmina's. She looks where the dog sat, with a flashlight and a mirror, and writes down what is there and what isn't.
The dog searches
Fast, and into places a person would take an hour to reach.
A person decides
Nothing goes in the report as a finding unless it was seen.
What we leave alone
What we don't do
Some limits keep the visit quiet and the report honest.
We don't spray at an inspection
An inspection is looking, not treating. If treatment is needed, that is a second step and a second quote.
We don't call a room clear for good
A report describes the day we came. A room can be re-infested by the next suitcase.
We don't tell the neighbors
Not in the hall, not at the front desk. Who else knows is for you to decide.
Ask for an inspection
Book the visit
Tell us about the property and who should be told. We write back in business hours.